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Privacy Policy

Last Updated: 26 October 2025

Introduction

Muslim Rishta Center values your trust and respects your privacy. By using our website or services, you agree to the practices described below. This Privacy Policy explains how we collect, use, store, and protect your personal information.If you disagree with any part of this policy, please stop using our services immediately.


Information We Collect
We only collect information necessary to provide and improve our matchmaking services.
A. Personal Information

When you register or contact us, we may collect the following details:

  • Full name, age, gender, and marital status

  • Contact number and email address

  • Religious, educational, and professional background

  • City, country, and family details

  • Partner preferences (age, profession, location, etc.)

B. Payment Information

  • For paid membership plans, we may collect transaction details like payment confirmation, method, and amount.

  • We d'not store your card details or banking passwords. All payments are processed securely through trusted third-party gateways (JazzCash, EasyPaisa, or Bank Transfer).

C. Technical and Usage Information

  • Device type, browser version, IP address, and cookies (for improving user experience).

  • Log data may be collected automatically when you visit or use our website.

How We Use Your Information

Your information is used only for legitimate and service-related purposes. Specifically:

  • To create, verify, and manage your member profile.

  • To provide personalized matchmaking recommendations.

  • To communicate updates regarding services, subscriptions, or matches.

  • To process payments and verify transactions.

  • To ensure safety, authenticity, and prevent misuse or fraud.

  • To improve our website’s performance and user experience.

We d'not sell or rent your information to any external parties for marketing or commercial gain.

How We Share Information

We respect your confidentiality and only share information in the following limited cases:

  • With verified members or families, for matchmaking purposes.

  • With service providers (like payment processors or hosting providers) who help us operate our platform.

  • When required by law enforcement or government authorities.

  • In case of technical support, where limited access to data is needed to fix issues.

No one outside our authorized system has access to your private information.

Public Display of Basic Information

  • Muslim Rishta Center may create and share limited, non-sensitive proposal graphics or profiles for marketing or awareness (for example: “Male, 27, Engineer, from Lahore”).

  • Such public materials will never include contact details, photos, phone numbers, or last names.

  • Members who wish to opt out of public display can contact us anytime for exclusion.

Data Security

We take all reasonable steps to protect your personal data.

  • All stored data is protected through encryption and secure cloud servers.

  • Internal access to member data is restricted to authorized team members only.

  • Regular audits are performed to maintain privacy standards.

  • However, no system can be 100% secure while we do our best, we cannot guarantee absolute protection against all possible threats.

Member Responsibilities

  • You are responsible for keeping your login details and communication private.

  • Do not share screenshots, contact details, or information about other members publicly.

  • You must report any suspicious activity or misuse immediately.

Data Retention
  • Your personal data is retained as long as your account remains active.

  • If you delete your account, all identifiable information is permanently removed within 30 days (except where law requires retention).

  • We may retain minimal data for record-keeping, fraud prevention, or dispute resolution purposes.

Your Rights

As a registered member, you have full control over your data. You can:

  • Request access to your personal information.

  • Request correction or update of inaccurate details.

  • Request deletion of your account and personal data.

  • Withdraw consent for data use (which may end your access to services).

To exercise these rights, contact us through email or WhatsApp.

Cookies and Tracking

  • Our website may use cookies to improve performance and remember your preferences.

  • Cookies do not store personal or financial data.

  • You can disable cookies from your browser settings, but some features may stop working properly.

Third-Party Services

  • Payments and email communication may use external third-party platforms (e.g. Gmail, JazzCash, EasyPaisa).

  • Each of these services follows its own privacy standards and policies.

  • Muslim Rishta Center is not responsible for any data collected directly by third-party platforms.

Age Restriction

  • Muslim Rishta Center is intended only for individuals aged 18 or above.

  • We do not knowingly collect information from minors. If any underage data is found, it will be deleted immediately.

Changes to This Policy

  • Muslim Rishta Center may update this Privacy Policy from time to time.

  • The most recent version will always be available on our website with a new “Effective Date.”

  • Continued use of our website means you agree to the updated version.

Disclaimer on Data Use

  • Muslim Rishta Center cannot control how individual members use shared information once both sides are connected.

  • We strongly recommend involving families and verifying all details before exchanging personal contact information.

  • We are not liable for any personal loss, fraud, or misuse caused by other members outside our direct system.

Legal Compliance

  • This Privacy Policy complies with the applicable privacy and cyber laws of Pakistan.

  • Any disputes related to data handling will be governed by the laws of Pakistan and handled under the jurisdiction of Pakistani courts.

Contact Information

For questions, complaints, or privacy-related requests, please contact us: